7.0 Introduction
7.1 Objectives
7.2 Structure of E-mail
7.3 Using E-mails
7.3.1 Opening Email account
7.3.2 Mailbox: Inbox and Outbox
7.3.3 Creating and Sending a new E-mail
7.3.4 Replying to an E-mail message
7.3.5 Forwarding an E-mail message
7.3.6 Searching emails
7.3.7 Attaching files with email
7.3.8 Email Signature
7.4 Social Networking & e-Commerce
7.4.1 Facebook, Twitter, LinkedIn, Instagram
7.4.2 Instant Messaging (WhatsApp, Facebook
Messenger, Telegram)
7.4.3 Introduction to Blogs
7.4.4 Basics of E-commerce
7.4.5 Netiquettes
7.5 Overview of e-Governance Services like Railway
Reservation, Passport, eHospital [ORS]
7.6 Accessing e-Governance Services on Mobile Using
“UMANG APP”
7.7 Digital Locker
7.8 Summary
7.9 Model Questions and Answers
After completion of this chapter, candidate will be able to: Create an email account, compose an email, reply an email and send the email along with attachments. Get familiar with Social Networking, Instant Messaging and Blogs. • Get familiar with e- Governance Services, Commerce Mobile Apps. e- and